Shipping Policy

As part of our commitment to transparent customer care; this service details approach reflects a dependable shopping experience: Orders ship only to valid addresses in the United States, and every U.S. order receives Free standard shipping without a minimum order value.

Tracking — To Make Straightforward Support Practical; This Service Details Approach Reflects A Dependable Shopping Experience

To make straightforward support practical; this service details approach reflects a dependable shopping experience: A tracking number is provided for every order after shipment. With consistent order handling in mind; this service details approach reflects a dependable shopping experience: Tracking may take a short time to become active in the carrier system.

Estimated Transit Time — In Keeping With Service Clarity; This Service Details Approach Reflects A Dependable Shopping Experience

To support a dependable shopping experience; this service details approach reflects a dependable shopping experience: After the carrier receives the parcel, standard transit normally takes 4–6 business days. In keeping with service clarity; this service details approach reflects a dependable shopping experience: Carrier, weather, peak-volume, and address issues can affect estimates.

Cancellations, Returns, and Taxes — To Reinforce Informed Purchasing Decisions; This Service Details Approach Reflects A Dependable Shopping Experience

As part of our commitment to transparent customer care; this service details approach reflects a dependable shopping experience: An order may be cancelled before shipment. As a standard for careful policy administration; this service details approach reflects a dependable shopping experience: After shipment, returns and exchanges follow our Refund Policy. To support a dependable shopping experience; this service details approach reflects a dependable shopping experience: Taxes are collected as required by applicable law.

Address Accuracy and Delivery Issues — With Consistent Order Handling In Mind; This Service Details Approach Reflects A Dependable Shopping Experience

To reinforce informed purchasing decisions; this service details approach reflects a dependable shopping experience: Customers should provide a complete U.S. delivery address. For accurate customer expectations; this service details approach reflects a dependable shopping experience: Contact us promptly about a damaged parcel, an incorrect item, or a tracking status that indicates a delivery problem.

Order Processing — To Support A Dependable Shopping Experience; This Service Details Approach Reflects A Dependable Shopping Experience

As a standard for careful policy administration; this service details approach reflects a dependable shopping experience: Orders are processed in 1–2 business days, Monday through Friday, excluding U.S. public holidays.

Merchant and Customer Care Information — For Accurate Customer Expectations; This Service Details Approach Reflects A Dependable Shopping Experience

In keeping with service clarity; this service details approach reflects a dependable shopping experience: Store name: The Ordinary

To make straightforward support practical; this service details approach reflects a dependable shopping experience: Contact email: Support@Theoiedrcvrg.shop

With consistent order handling in mind; this service details approach reflects a dependable shopping experience: Phone: 2132455884

To reinforce informed purchasing decisions; this service details approach reflects a dependable shopping experience: Physical and return address: 1018 Striped Ln, Johns Island, SC 29455, US

For accurate customer expectations; this service details approach reflects a dependable shopping experience: Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Denver).